REFUNDS & RETURNS
After inspecting the returned products and it is per the return's instructions, a refund will be issued within 3 business days
For a full refund, all products must be in original packaging, no foreign stickers or writing on packaging and new resalable condition.
Due to the COVID-19 rapid spread, ALL masks, respirators, PAPR KITS, filters and cartridges return will be subject to up to 50% restocking fee.
For non safety masks returns, we allow 20% restocking fee (for unopened, unused returned products or for replacement, shipping paid by the buyer), within 30 days of receiving non-electronic products.
Opened or used or replaced with other products or refused delivery will be subject to up to 100% restocking fee.
Electronic products have to be returned unopened, unused within 30 days of delivery of shipment. Electronics must be in new condition with original packaging and accessories. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items.
Please contact us to receive your authorization number BEFORE returning any parcel. Shipments without authorizations via email may not be credited to your account. Shipments refused from UPS, DHL, Postal Service also will mean you will be subject to both origin, return shipping costs and additional handling costs. We hope you can both understand and respect our reasoning. Original and return shipping fees are not refundable. Thank you for shopping with us !
We don’t accept returns of the following items:
Items that are classified as hazardous materials or use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information)
Some health and personal care itemsItems with special shipping restrictions imposed by Department of Transportation